A ConsumerXchange Complaint and Response

About:  Budget Heating & Air Conditioning

Fixed?:  YES on 8/18/2007 after 7 days


Consumer's Summary Firm's Summary
Budget Heating & Air Conditioning (www.budgetheating.com): Two months waiting waiting for replacement air conditioner parts. Covered by warranty. Finally sent them, but 1 was wrong. Now, just empty promises. 110 degrees inside.... Budget: The parts finally arrived. (Although their customer service was still telling CX, 'I told him it would take some time.') 

Date of first CX letter:   

See how they responded to all CX Complaints:  


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