A ConsumerXchange Complaint and Response

About:  Fitzgerald Cadillac

Fixed?:  YES on 12/21/2006 after 3 days


Consumer's Summary Firm's Summary
Fitzgerald Cadillac (MD) overcharged my elderly parents. Sold them $8,000 for repairs. More than double the cost of a rebuilt engine; more than the car's value. Fitzgerald Cadillac: Agreed to reduce its bill by $1,255, even though management believed that the bill was not excessive and his parents had been advised before the work was done they would be better off trading the car. [CX: Fine response.] 

Date of first CX letter:    12/16/2006

See how they responded to all CX Complaints:  


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