A ConsumerXchange Complaint and Response

About:  Home Security Of America

Fixed?:  YES on 10/9/2006 after 11 days


Consumer's Summary Firm's Summary
Home Security of America (HSA)(onlineHSA.com): Homeowners' warranty is worse than worthless. $50 to reject my proper claim for my leaking water heater. Won't pay to replace or fix. Inspector was upset because I complained about his bad service.  Home Security of America's president called the consumer and offered to pay one-third of the amount the consumer paid for the inspection and water heater. The consumer reluctantly accepted (without consulting CX.) 

Date of first CX letter:    9/26/2006

See how they responded to all CX Complaints:  



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