A ConsumerXchange Complaint and Response

About:  Iberia Airlines

Fixed?:  YES on 8/25/2007 after 86 days


Consumer's Summary Firm's Summary
Iberia Airlines: Won't pay promised reimbursement for 2 replacement tickets. They also charged me $100 to get reimbursed for a third ticket they erroneously charged. We shouldn't pay double. $1,972. Iberia: Refunded his money. [CX: Good Response.] 

Date of first CX letter:    5/29/2007

See how they responded to all CX Complaints:  


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