A ConsumerXchange Complaint and Response

About:  Lowe's

Fixed?:  Not yet


Consumer's Summary Firm's Summary
Lowe's: won't fix the laminated flooring they sold and installed. It buckled, came up in several places. Months later, manufacturer's inspection blamed problem on a water overflow which happened a month after I had called about the floor problem. Lowe's: Won't increase initial offer of $900, with no installation or warranty. [CX: consumer accepted the final offer, but considers it unfair.][CX: Inadequate Response.] 

Date of first CX letter:    4/23/2007

See how they responded to all CX Complaints:  


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