A ConsumerXchange Complaint and Response

About:  Uec Web

Fixed?:  YES on 12/22/2006 after 1 days


Consumer's Summary Firm's Summary
UEC web (UECweb.com):sold me a lemon. Bad from 2d week. Explodes $300 lamps - 5 so far (400 hours, not 4,000.) Repeatedly stops working, then unpredictably restarts after weeks of daily attempts. $130/warranty se rvice call. 55' $3,000 DLP. UEC web: fixed this the day after the CX Complaint. Offered to refund his money or replace TV with an updated model. [CX: Impressive response.] 

Date of first CX letter:    12/19/2006

See how they responded to all CX Complaints:  


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