A ConsumerXchange Complaint and Response

About:  Uhaul International

Fixed?:  YES on 12/20/2006 after 9 days


Consumer's Summary Firm's Summary
U-Haul won't return my calls to listen to my problems with them. Overcharged me -- both for one-way and for mileage 2-way. Didn't provide pickup at the promised convenient location, making me travel an extra 80 miles (past other Uhaul stores.) U-Haul: Actually listened to his problems and then paid $204 (which was more than the $130 he had requested.) 9 days. [CX: Impressive response.] 

Date of first CX letter:    12/9/2006

See how they responded to all CX Complaints:  


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