A ConsumerXchange Complaint and Response

About:  Maytag

About:  Whirlpool Corporation

Fixed?:  Not yet


Consumer's Summary Firm's Summary
Maytag ( Whirlpool ): Neptune washer and dryer were lemons from day one. Unfixable, unusable. 16 service attempts in last 5 months alone. Overhauled washer repeatedly, but....  Maytag (Whilpool): sending this complaint to Sears for them to respond. [CX: inadequate response. Sears has repeatedly tried and failed to fix this lemon.] 

Date of first CX letter:    9/21/2006

See how they responded to all CX Complaints:  


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